Itty Bitty Basketball
Program & Contact Info
Current Season: 5/10/2017 to 6/28/2017

REGISTRATION Q&A - HELP - PROBLEMS

Posted by Lee Spooner on 4/11/2017
**Please note, registration can NOT be completed from most phones/tablets, you must use a regular web browser."

CLICK HERE FOR A STEP BY STEP GUIDE TO GET TO THE REGISTRATION!

CLICK HERE FOR A STEP BY STEP GUIDE ON SETTING UP A FREE YMCA ACCOUNT

CLICK HERE TO SET-UP YOUR FREE ONLINE ACCOUNT WITH THE YMCA!

Please note:  On-line registration is required, this is how we collect emergency contact/medical information, code of conduct agreement and our legal waiver.  You may stop by the Express Y, location below, during business hours and they can assist with the on-line 
registration.    Registration CAN NOT BE TAKEN OVER THE PHONE!!  If you need to pay cash or check you must register in person at the Express Y.

CURRENT #1 PROBLEM Registration:   Receiving "Age Restriction Warning"
RESOLVE:  CLICK HERE FOR STEP BY STEP GUIDE TO CORRECT AGE RESTRICTION WARNING  
*Note:  To add a member to your YMCA account skip to step 5.


CURRENT #2 PROBLEM Registration:   Can not sign-into account to register.
RESOLVE:  
Step 1:  Make sure you are not trying to log onto the Playerspace website. That actually won't work until you have registered for the program with the YMCA.  Playerspace is now only used for communication with the League.
Step 2:  If you are on the right sight and you know you have an YMCA account and it can not find you or allow you to reset your password.  Please email me your email that account is under and I will research for you.  If you never had an account you will need to create one, instructions above.  Email:  Lee.Spooner@ymcasenc.org


Where do I register?
Please visit: www.ymcasenc.org
You can also select which group below and it will take you right to your sign-up.

CLICK HERE TO GO DIRECTLY TO REGISTRATION

This is the link from www.ymcasenc.org.  You will register for sports on the YMCA system and NOT Playerspace.  Once you register you will receive an emails from Playerspace going forward as it is the system that we use for soccer communication of our schedules, coaches and rosters.  Please make sure Playerspace is trusted source in your email program.  Our league emails are big so some setting my automatically move our email to spam/junk/trash folders.

**Please note, registration can not be completed from most phones, you must use a regular web browser."

What is the YMCA System, Daxko and Playerspace
YMCA of Southeastern NC uses a program called Daxko (you will see this in your address bar) for all program registrations.

The YMCA uses a program uses a system called Playerspace to manage communication for our players and parents.  Playerspace is a unique system for sports and helps manage practices, schedules, teams, players coaches and overall program information.

In short:  You will register for soccer using your YMCA Account (Program Daxko) and then you will receive an Email from Playerspace with your account information.  The two accounts will have different user names and passwords, please understand this is done to protect your personal information between the two companies.


Register in Person:
YMCA MEMBER SERVICES
YMCA od Southeastern NC- Express Y
11 South Kerr Avenue, Wilmington, NC 28403
(Located in the Food Lion Shopping Center)
Monday-Thursday   5 AM to 10 PM
Fridays                     5 AM to   9 PM
Saturdays                 8 AM to   7 PM
Sundays                   1  PM to   7 PM



Any other issues please email me specific information so I can problem solve with you at Lee.Spooner@ymcasenc.org

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